Shipping will vary due to the amount of items you are buying. You can contact us to speed up the process with extra paid shipping. Shipping may take anywhere between 3-14 business days. Some products may take longer if specified on their product page. Other products may have faster shipping that use our amazon delivery partnership. We will do our best if you report a shipping problem. Wait 30 days to be sure that there is a shipping problem and we will most definitely fix it. Any damage to package during shipping will result in a full refund.